Privacy Policy

It is important to me to keep your personal data safe and to comply with data protection regulations, including EU GDPR (General Data Protection Regulation).

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies allow Squarespace, our hosting platform, to securely serve this website to you.

If you wish you can block these cookies using your browser settings. This may mean that this website does not function fully for you.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Royal Mail, so that we can create a shipping label for your order. This data will only be used for the purpose of fulfilling your order.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Squarespace Email Campaigns for storage and with Zapier for data porting.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website (such as a search engine)

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Marketing emails will only be sent if you previously consented to being added to the mailing list by filling in the sign up form or ticking yes during checkout. You can unsubscribe by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order. For example, we may email you to tell you that:

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• The web page you visited prior to coming to this website (such as a search engine), to see where you found us

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Searches

• Timestamps

We share this information with Google Analytics, our website analytics provider. We do this to learn about site traffic and activity, be able to provide you with the best experience and for us to understand which products are most popular. To learn more about how Google Analytics use your data, please see their Privacy Policy, or this page, which is easier to read: Some facts about Google Analytics data privacy. If you wish to disable the use of Google Analytics on all websites you might visit, then you might find the Google Analytics Opt-out Browser Add-on helpful. This website uses Google Analytics 4 and IP addresses are no longer logged or stored.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

• Information about your browser, network, or device

• Your IP address

 Terms and Conditions

Emma Hilton Ceramics is run by Emma Hilton, operating as a sole trader.

Contact email: emma@emmahiltonceramics.co.uk

These terms and conditions apply between you, the User of this Website, and Emma Hilton, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Emma Hilton and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Emma Hilton and accessing the Website in connection with the provision of such services.

Intellectual Property

All Content included on the Website, unless uploaded by Users, is the property of Emma Hilton, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission. You may, for your own personal, non-commercial use only, do the following: retrieve, display and view the Content on a computer screen.

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Emma Hilton.

Prohibited use

You may not use the Website for any of the following purposes:

• in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;

• in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

• making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Sales

Payment is accepted via Stripe or Paypal.

For returns and shipping policies please see the Shipping page.

Links to other websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Emma Hilton or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

These terms and conditions were written with the aid of a document stating standard terms and conditions from Rocket Lawyer, and information given by Squarespace. These terms may be updated from time to time to reflect changes in the business or the law/regulations.